Skip to the knowledge base

Knowledge Base

Practical guides for setting up The Trading Hall and using the member platform.

Accounts & app

Link a trading account

Connect an available broker account and confirm that it is ready for TradeDesk.

Before you connect

The connection screen shows the platforms currently available for your deployment. Availability can change, so use that live list instead of relying on an older support list.

  • Have the broker authorization or credentials required by the selected platform ready.
  • Confirm whether the account is live or demo when the connection flow asks.
  • Read and acknowledge the risk disclosure before continuing.

Connect the account

  1. Open Account, then Trading Accounts, and choose Link account.
  2. Select one of the platforms shown as available.
  3. Complete the platform-specific authorization or credential step.
  4. Choose the discovered account or accounts and give them clear labels.
  5. Keep the page open while The Trading Hall saves the connection and checks access.

Verify the connection

Return to Trading Accounts and confirm the account appears with the expected label and status. Then open TradeDesk and select that account where an account filter is available.

Only enter broker details inside the connection flow from The Trading Hall. Never send account credentials through community chat or support messages.

Link an account